Promoting Independence in Home
Live at home longer where you are more comfortable and surrounded by family with support from Nhulundu Health Service Aged and Community Care Programs.
Nhulundu Health Service has been successfully delivering aged care services for more than 25 years. Our dedicated and professional team has been assisting the elderly to live fulfilling and independent lives in their own homes for longer. These services are cost-effective, culturally appropriate and tailored to meet the client’s individual needs.
Am I eligible?
To be eligible for assessment you must meet certain criteria:
- What assistance do you require with everyday tasks?
- You must be aged 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people)
Want to know more?
Call or get a family member to phone My Aged Care on 1800 200 422. You can also log into the My Aged Care website and view the services available. Once you have contacted us, we will meet with you to assess your individual needs and explain more fully how the service works in your own home.
What will it cost?
The Australian Government subsidises a range of Aged Care services in Australia. Services Australia will advise you on what you need to contribute to your service, based on your individual financial circumstances. Each person has different needs and circumstances and therefore, My Aged Care will asses and determine your level. The funding program or package through which you access aged care services at home will determine how much you will need to pay. Fees will be discussed with you before you receive the relevant services.
Our Services
Nhulundu Health Service Aged Care Programs provide three service delivery options to people who are aged, or their carers. These may take the form of any of the below programs – or a combination of services from each program to meet your specific needs.
- Support at Home Program:
This program helps people live independently in their own homes for as long as they can. From 1 November 2025, the Australian Government’s new Support at Home program replaces Home Care Packages, providing a subsidy to Nhulundu Health Service to deliver in-home aged care services including clinical care, independence support, and everyday living assistance.
- Commonwealth Home Support Program:
This program is an entry-level home help program for older people who need some help with daily tasks to live independently at home. The Commonwealth Home Support Programme provides various services, including regular help for everyday needs and short-term assistance for high-level support.
Testimonials
"I recommend Nhulundu Health Services’ Aged and Community Care Programs to others because what they did for me. I can live at home independently with support to access a range of personal services, clinical care, shopping and social outings."
"I have been using Nhulundu’s services for four years. Their staff are professional, courteous and respectful, and they always work to make sure we are happy, and our requests are met. They always seem to go above and beyond and I’m confident my wellbeing is in good hands."
"There are lots of services like personal care, domestic assistance, respite, yard maintenance, and if we require medical aids, this too can be arranged with a respectful assessment."
"The Nhulundu team is easy to contact so if you are wanting help to live at home longer and want to connect with others, give them a call today to see what might be available to you – I know they have changed my life and the lives of lots of others I know." Cheryl Dodd, Gladstone
Aged Care Advertisement
How to Access Aged Care | Information Forum
Aged & Community Care Brochure
Care Finder Brochure
Elder Care Support
NDIS Community Connector Brochure
Mobility Health & Wellness Brochure
Assistance in Care and Housing for the Aged Brochure
Yard Maintenance
How to make a Complaint
Do you have a concern? - Brochure
Privacy Complaints Form - via Department of Communities, Disability Services and Seniors
Commonwealth Home Support Programme - Rates and Fees
Support at Home - Rates and Fees
Complaints, Feedback and Whistleblower Policy – Consumer, Staff and Others
Statement of Rights - Aged Care Act 2024
Your guide to ongoing Support at Home services
Your guide to The Commonwealth Home Support Program
Support at Home program - A guide for older people, families and carers
Support at Home program - Fact sheet for Aboriginal and Torres Strait Islander people
About the Aged Care Act 2024 - Fact Sheet